Refund and Returns Policy

Thank you for shopping at Amrit Electrical. We want to ensure your satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we are here to help. Please review our Return & Refund Policy below.

1. Returns

a. Eligibility: To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging. Please ensure that all accessories, manuals, and any other items included with the product are also returned.

b. Timeframe: You may initiate a return within [specify number of days, e.g., 14 days] from the date of delivery. If the specified time has lapsed since your purchase, unfortunately, we cannot offer you a refund or exchange.

c. Return Process: To initiate a return, please contact our customer support team via phone or email, providing your order details and the reason for the return. Our team will guide you through the return process and provide you with the necessary instructions.

d. Return Shipping: You will be responsible for the shipping costs associated with the return. We recommend using a trackable shipping service to ensure the safe return of the item. The original shipping charges are non-refundable.

2. Refunds

a. Inspection: Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria mentioned above. We will notify you of the status of your refund after the inspection.

b. Refund Options: If your return is approved, we will initiate a refund to your original payment method. Please note that the refund may take some time to process, and the timing of the refund will depend on your payment provider's policies.

c. Non-Refundable Items: Certain items are exempt from being returned and refunded. These include items that are personalized, intimate or sanitary goods, perishable items, and hazardous materials. We will clearly indicate if any items are non-refundable on the product page.

3. Damaged or Defective Items

a. Damaged Items: If you receive a damaged item, please contact our customer support team immediately. We will guide you through the necessary steps to resolve the issue, which may include providing photographic evidence of the damage.

b. Defective Items: In the event that you receive a defective item, please notify us as soon as possible. We may require additional information or troubleshooting steps to assess the defect. If a defect is confirmed, we will arrange for a replacement or offer a refund, depending on your preference and product availability.

4. Contact Us

If you have any questions or concerns regarding our Return & Refund Policy, or if you need assistance with a return or refund, please contact us using the following details:

Phone: (+91) 772 095 0001 / 701 826 3056 Email: info@203.161.53.165 Address: Solan, shamti near sai mandir rajgarh road, Pincode: 173212

Our customer support team is available to assist you and address any issues promptly.

Please note that this Return & Refund Policy applies to purchases made through our website only. For purchases made through other channels or authorized retailers, please refer to their respective return and refund policies.

This Return & Refund Policy was last updated on [Date].